Consumer Complaints

 

Charis Bank who is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Charis Bank should contact the Texas Department of Banking.

 

Charis Bank also engages in the business of selling checks as an agent for a company licensed under the laws of the State of Texas and subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning the sale of checks activities should contact the Texas Department of Banking.

 

Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U. S. Mail:

 

Texas Department of Banking
2601 North Lamar Boulevard
Suite 300
Austin, TX. 78705-4294

 

Telephone: 1-877-276-5554 (toll Free)

Fax: 1-512-475-1313

E-Mail: consumer.complaints@dob.texas.gov
Website: http://www.dob.texas.gov